Server and connection monitoring ensures that your Internet systems are working as they should.
What we do
Openface helps your monitor, your IT hardware and software and prepare reports. We thorough test all your important Web transactions as often as every five minutes to ensure that your staff is aware of issues before your customers are. Simultaneous measurements are collected from multiple geographic locations providing a perspective that is not possible by services offering round-robin transaction monitoring. Detailed performance metrics are collected for each step of the interaction, which provides a deep perspective of Web site performance and availability.
Help me decide
Web applications are used by customers, partners, prospects and employees. Our services help measure and report performance against designated service level agreements, deliver proof-of-performance to management, customers and other stakeholders, reduce costly downtime and improve the experience of end-users.
Technical details
Openface continually monitors all equipment with an IP address, such as servers, switches, routers, workstations and any devices on the system and alerts you to problems in real time by pager. We also provide the following:
- Easy-to-read security report analysis
- Automatic detection and network intrusions and attack logging
- Latency analysis for each of your links to ensure each of your applications work well
- Traffic analysis of intercepted packets to verify the integrity of the network
- Information on network utilization level, including which network devices are communicating with one another
- Information on the proper functioning of network routers and Web sites
- Reports on use of bandwidth, memory, CPU, multicast, unicast, collisions, drop queues and communication errors
- Reports on the quality of available services including machines and services
- Syslog service and reports for all syslog-supported equipment and reports
- Microsoft SMS console to verify workstation inventory
- Ability to fix or restart a workstation from a distance
- Ability to copy data and user profiles from a distance
- Ability to create an workstation image from a distance and to install from a distance
- Ability to update the BIOS from the control panel
Why we are reliable
Our data center provides optimal Internet connectivity, bandwidth, security and reliability. Our in-house experts make sure your Internet systems are working so you can concentrate on running your business. Openface technical support is available 24 hours a day, seven days a week to solve any of your critical technical support issues.
Our clients
Openface has been providing dedicated Web hosting since 1996 for clients such as these.
For more information on how we can help, call us today at 800-865-8585 or send a note to sales@openface.com.
