Traditional Internet Connections

Openface has been a pioneer in high-speed Internet connections for businesses since 1996. Besides the best-selling fiber optic Internet technology, Openface has pioneered advances in many other technologies, including SHDSL, Ethernet over Cable, wireless micro-wave and others.

Internet Access Specifications

  • Ethernet over Cable: 2×2 Mbps, 10×2 Mbps, 50×2 Mbps, 10×10 Mbps
  • SHDSL: 5.5 Mbps, 11Mbps, 22 Mbps symmetrical full duplex
  • Wireless Microwave: 2 Mbps to 100 Mbps symmetrical full duplex
  • ADSL, FTTN, Cable coax and other
  • Customizable bandwidth packages (up to unlimited transfer) with access to self-serve bandwidth portal
  • IPv4 and IPv6 available
  • Professionally installed and tested local loops, optimized for peak performance

Network Backbone Specifications

  • Our redundant core network transits your data around the world or around the corner through our Tier 1 carrier partners including:


  • Our bandwidth to the Internet is dedicated always available
  • Next-generation Carrier-Ethernet enabled MPLS backbone. We use MEF Carrier Ethernet 2.0 certified equipment to deliver our service.
  • We host Akamai® servers in our datacenter to ensure the content you need is readily available and waiting on our network.

Service Level Agreement (SLA) and client service

  • Our 24/7 bilingual technical support ensures a rapid response and resolution to any situation
  • Our Best-of-breed end-to-end SLA protects our customers by ensuring all key metrics are met or surpassed (MTTr, MTTR, uptime, etc.)

Why SHDSL, Ethernet over Cable or Wireless Micro-Wave Internet?

  • Often times client require a high-speed fiber-optic connection to their main office(s) but also require a lower-cost alternative for satellite offices. This is where SHDSL, EoC or Wireless connections are useful, as they are often a fraction of the cost and have a larger national coverage.
  • These connections enable us to mix and match the best technology possible given the client’s budget and requirements. Each connection can also be aggregated into a private layer 2 network, with a gateway to the Internet.
  • These connections can also be a part of an integral strategy for providing maximum uptime.  For example, by overlaying a fiber optic connection with a wireless micro-wave connection, we can ensure that no physical cut to the building’s conduit(s) could affect the service.
  • Because most connections go through the Openface core network regardless of their nature (fiber, DSL, EoC, wireless, etc.) all bandwidth between each office is UNMETERED and is on a layer 2 private network which dramatically simplifies the client’s network topology (no need for VPN).

Have questions about Internet connections? Let our experts answer them!

Call 800-865-8585 or send a note to